Select the items to return
How it Works
Get a refund confirmation
Send it off when you can
Common Returns Questions
Is it easy to return items?
Once your return is authorized, you'll receive step-by-step instructions and a prepaid shipping label via email.
How soon will I get my refund?
Refunds will typically appear in your bank account 3-10 business days after they have been processed.
What items are returnable?
- Items purchased in the last 21 days.
What is your Holiday return policy?
- Orders placed from November 1, 2020 until December 31, 2020 are eligible for returns until January 31, 2021. Allow 2-3 business days for return processing during holiday periods.
What items are non-refundable?
- Piercing jewelry.
- Items marked as final sale.
- Free gifts or promotional items with retail value.