Returns Center

How it Works

Select the items to return

Get a refund confirmation

Send it off when you can

Common Returns Questions

Is it easy to return items?

Once your return is authorized, you'll receive step-by-step instructions and a prepaid shipping label via email.

How soon will I get my refund?

Refunds will typically appear in your bank account 3-10 business days after they have been processed.

What items are returnable?

  • Items purchased in the last 21¬†days.¬†

What is your Holiday return policy?

  • Orders placed from November 1, 2020 until December 31, 2020 are eligible for returns until January 31, 2021. Allow 2-3 business days for return processing during holiday periods.

What items are non-refundable?

  • Piercing jewelry.
  • Items marked as final sale.
  • Free gifts or promotional items with retail value.
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